Synergi Techs believes that access to customer support is very important to all customers. You never know when you will have an issue or an emergency. It is very important to have security and stability with all support options. Below are the support options we offer.
There are two options:
- Unattended Access
- On-demand Access
All of our support options offer AER 256 encryption with TLS1.2 for connections. Our remote access authenticates via our cloud servers with multi factor authentication.
Remote support is more cost affective and offers a much faster responce time when you are in need of assitance. Our agents can see what you see and work with you in real time.
